Do I need a reservation?
Yes, we require a
Winston Salem: 336-769-2649 High Point:
What are your business hours?
8am - 1pm & 4pm - 6:30pm
Sat 8:30am - 12:00, Sun 4:00pm -
We do not do business after hours
please don't ask, thanks.
What types of payments
do you take?
Cash & Checks only
What vaccination do you require?
policies are very simple: we absolutely require distemper,
bordetella (canine cough), and rabies vaccines.
Can I take a tour of the property?
You bet. We have
site inspections frequently. Just give us a call 336-769-2649
and make an appointment. We're very proud of our facilities and
have nothing to hide. Tours are suspended during peak boarding
times (holidays) because of the demands on staff in caring for
the pets during these busy days.
Do you board cats?
Yes, we offer both cages and condo's.
How much outside
exercise/playtime will my dog get?
Each dog is taken
twice daily to the fenced-in courtyard for play time, weather
permitting. We do not operate a “group care” facility. Each dog
is provided their own individual kennel which is separated by
concrete walls so that they can hear each other, but can’t see
each other. In addition to that, each dog is put into one area
of the courtyard individually (unless they are boarding with
“family”.) Each area is fenced so that they are unable to get in
contact with each other through fence lines. If you would like us to take your pet out more often
just let us know. There is an extra fee for this service.
How much do you charge for boarding?
rates are posted on our
Are your facilities indoors?
When the dogs are not out in the
courtyard playing they are in their climate controlled, clean
to see our kennel photos.
Can I bring my pet's bed and toys?
Absolutely it can make your pet's stay more comfortable. You are
welcome to bring bedding, snacks and or toys if you wish.
However, the toys must be 4 inches or longer so they cannot slip
down the floor drains. Rawhide bones or snacks that do not
dissolve cannot be given to your pet in the runs.
my dogs room together?
Yes, our kennels are large and
spacious. Click here to
see our kennel photos.
Is there someone there at night?
We live on the
Can you give my pet medicine while I am
We do this on a regular basis at no extra
charge. When you check-in bring along a detailed listing of
medication instructions and a means to administer if necessary (ie
dog treats for hiding pills etc.)
What if my pet
becomes sick or hurt?
After assessing the situation, we
will try to reach you or your emergency contact. If we are
unable, we will call your veterinarian to decide if your pet
requires treatment. If your veterinarian is closed, we will take
your pet to an emergency clinic. We will then continue to
attempt to reach you or your emergency contact for further
What kind of food do you provide?
We serve Iams ProActive Health, a top quality chicken and corn
meal kibbled food which is easily digested by most dogs.
bring my pet's own food?
We highly encourage you to
provide your own food. We will feed your pet but would much
rather your pet maintains his/her normal diet. Please only bring
enough food for the length of the visit.
Do I need to
bring my dog’s dishes?
We have stainless steel feeding
dishes, but if it makes you more comfortable you can bring your
How often will my pet be feed?
twice a day. If your pet requires special feedings just let us
know when you register.
Can you bathe my dog before I
our rates for this service.